What is a Citizen’s Help Center?

The aim of the Citizen’s Help Center is to empower citizens in their interactions with the government and its agencies. It is platform aimed to facilitate collective and continuous citizen assertion to improve public services and to obtain better services from government using Citizen’s Charters as a launch pad.

What are the functions of Citizen’s  Help Center?

• It will become the hub for citizen action and informed assertion
• It will assist the citizens in their interactions with the government and its agencies  
• It will carry information on a wide spectrum of government activities including certificates, land-related issues, public distribution system, voting rights, civic issues, public utilities, civil rights and stake holder empowerment
• It will be a repository of information that is simple, accurate and useful on a variety of services we, the citizens, are entitled to receive from government and its agencies
• It will act as library/resource center and will also host information on contemporary socio-political issues.
• It will act as counseling center for young people seeking information on employment opportunities and where possible senior staff of LSP will guide the youngsters in the career plans